Privacy Policy
- What information do we collect?
- How do we process your information?
- What legal bases do we rely on to process your information?
- When and with whom do we share your information?
- How long do we keep your information?
- How do we keep your information safe?
- What are your privacy rights?
- How can you contact us about this notice?
What information do we collect?
We collect personal information that you voluntarily provide to us when you purchase a license of one of our software products, or otherwise when you contact us.
The personal information we collect may include the following:
- names
- email addresses
- billing addresses
We do not process sensitive information.
How do we process your information?
We process your personal information for a variety of reasons, depending on how you interact with our services, including:
- To fulfill and manage your orders.
- To offer you technical support.
- To respond to your inquiry about lost product key.
What legal bases do we rely on to process your information?
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of a contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our services or at your request prior to entering into a contract with you.
When and with whom do we share your information?
We may need to share your personal information in the following situations:
- Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How long do we keep your information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
How do we keep your information safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.
What are your privacy rights?
In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section How can you contact us about this notice?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
How can you contact us about this notice?
If you have questions or comments about this notice, you may emаil us at info(аt)apfsaware.com or contact us by post at:
Serguei Birj
Streustr. 126
Berlin 13086
Germany